Privacy policy

 

Last updated June 2025

At Arada Australia (ACN 664 320 503) (Arada Australia), we respect your privacy and are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, store, and disclose your personal information in the course of our business operations, by both Arada Australia and its related body corporate located in the United Arab Emirates Arada Developments LLC  (License number: 749506) (Arada UAE) Arada Australia and Arada UAE (Arada Group) will both have access to and  use your personal information in accordance with this Privacy Policy, the Privacy Act 1988 (Cth) and the Australian Privacy Principles .

Where Arada UAE or other third-party service providers for the Arada Group are disclosed, hold or use information collected under this Privacy Policy, Arada Australia will ensure that it takes all reasonable steps to make sure such entities comply with both the Privacy Act 1988 (Cth) and the Australian Privacy Principles as well as the privacy protection legislation in the relevant jurisdiction of the entity, including, but not limited to, the United Arab Emirates (UAE) and the United States. Further information regarding such legislation, the privacy protections available under UAE law or any other binding agreements in place can be provided upon request by contacting us at the details below.

We collect and hold personal information only where it is reasonably necessary for our functions and activities. This may include your name, contact details, preferred property type, budget, intended use of the property, how you heard about us, employment, business details, and other information relevant to your property interests. We may collect this information through our website, at display suites or events, through direct contact such as phone calls or emails, or via third-party sources such as real estate agents and marketing partners.

Your personal information is used by the Arada Group and our select third-party service providers to respond to your enquiries, provide information about our projects, and deliver updates, brochures, or promotional materials. We may also use it for administrative, planning, research, and marketing purposes. We do not sell or rent your personal information to third parties outside of the Arada Group, and we only disclose it for reasons not covered by this Privacy Policy where required by law or with your consent.

We may occasionally collect and hold sensitive information, such as health details or demographic characteristics, but only where necessary and with your explicit consent or where required or authorised by law.

Our website uses cookies and similar technologies to enhance user experience and monitor traffic patterns. Cookies may identify your browser but do not collect personal data. You may choose to disable cookies in your browser settings. We may also collect clickstream data such as the pages you view and the time and date of your visit. This information is anonymous and used to improve our website performance and services.

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. Your information may be stored in the United Arab Emirates in secure electronic systems or locked physical storage, and we use procedural and technical safeguards to maintain its integrity.

You have the right to access the personal information we hold about you and request corrections where necessary. If you wish to access or amend your details, or if you have a complaint about our handling of your information, please contact us at the details provided below. We will respond to all privacy-related enquiries in a timely and appropriate manner. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. We securely delete or de-identify information once it is no longer needed.

We ensure third-party service providers are bound by appropriate confidentiality and privacy obligations.

Contact Details:

Arada Australia

Privacy Officer

Email: [email protected]

Telephone: 02 8551 0800

Post: Privacy Officer, Arada Australia, 12 Harvey Street, Pyrmont NSW 2009

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

Cookies and Analytics

Arada Australia uses cookies on our websites. A cookie is a small piece of data sent from a website to your browser, which is then stored on your computer or other internet-enabled device. As you browse our site, cookies are placed on your device to help us understand your interests and enhance your experience.

We also use third-party analytics providers to collect data about how you interact with our websites. This data is hosted externally and is used solely to improve your experience. It does not include any personal or identifiable information. The types of data we collect through these tools include:

• • Your device’s IP address (collected and stored in an anonymised format)

• • Screen size

• • Device type, operating system, and browser information

• • Geographic location (country only)

• • Referring domain and outbound links, if applicable

• • Search terms and pages visited

• • Date and time of access to website pages

Arada Australia also runs re-targeting campaigns, which allow us to show you relevant advertising on other websites based on your previous interactions with Arada Australia and our development websites. If you prefer not to have cookies placed on your device, you can adjust your browser settings to reject all cookies before accessing our website.